Shipping Policy
Due to the custom nature of our custom portrait products, it takes some time to personalize and build your order from the moment you place it.
Shipping Times
Within the US: Orders within the U.S. typically arrive within 2-3 weeks. However, orders placed during holiday periods may experience longer shipping times, up to 4 weeks.
UK, Australia, Canada & Europe: We estimate orders to arrive within 3-4 weeks from the date of purchase. You may experience longer shipping times during peak holiday seasons, up to 5 weeks.
* These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products.
Shipping Cost
Shipping costs differ based on the type and quantity of products in an order.
Important to Note:
• Updates or changes to shipping addresses must be made within 30 minutes of your purchase. Please review your confirmation email and reach out immediately if you need to make a change
Questions? Review our FAQ page here and our customer service team is on standby at theaussiemom@gmail.com.